Frequently Asked Questions

Everything you need to know about your Houndsy experience.

How do I determine my correct size?

We provide a detailed size guide on every product page. We recommend measuring your favorite garment at home and comparing it to our measurements for the perfect fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items in their original packaging. Exchanges are free, while returns for a refund incur a small shipping fee.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.

Are your materials sustainably sourced?

Yes, Houndsy is committed to ethical fashion. We use organic cotton and recycled polyesters, and our manufacturing partners adhere to strict fair-labor standards.

How should I care for my Houndsy garments?

To maintain the quality of your clothing, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid bleach and high-heat drying.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.